Starting a Personal Care Home

By goldjones

Personal Care Homes, also called Assisted Living Facilities, are residential homes or apartments for senior citizens or individuals with intellectual disabilities, cognitive disabilites or “mental retardation”. These Personal Care Homes are designed to provide shelter, 3 nutritious meals a day, laundry services, hygiene assistance, ADL’s, and transportation. Some offer activities like arts and crafts, exercise, church services, outdoor trips, movie night, etc.

Personal Care Homes are often recommended to Senior Citizens by their children, physicians, family members, social workers, hospital discharge planners, or themselves. Most seniors who are having difficulty staying home alone are ideal candidates for this program. Some find that they are falling more and becoming a danger to themselves. Others might find that they are forgetful, confused or disoriented at times. Still others desire the social interaction with their peers in a safe, clean, and loving environment.

Nowadays, adult children are unable to care for their aging parents due to their own busy schedules, lack of financial resources, or due to the long distance that separates them from their parents. Personal Care Homes offer a great alternative to living without their own family. In some states like Georgia, a Personal Care Home can have as few as 6 residents in the home which offer much more one on one interaction and care. Most of the residents have their own room in which they can bring personal touches from home such as pictures for the wall, curtains, bed linens, toiletries, and some small furniture.

Residential services to those with “mental retardation” or more appropriately, “developmental disabilities or intellectual disabilities” are a great option for those adults, ages 18 and over, who desire to live alone or whose family is ready for them to make a transition to more independence. Although, living in a Personal Care Home is not living alone, it offers support and guidance to those who have always lived with a family member or in an institution for many years. It is extremely important that the staff at the Personal Care Home are especially sensitive to this population who have often experienced abuse, neglect and institutionalized living for most of their life. The transition period may take longer than it would for a Senior Citizen, so great care and patience must be a priority and no tolerance for neglectful, harsh or abusive language or actions should be accepted by the Personal Care Home management.

Individuals with intellectual disabilities often attend programs during the day time hours to learn new skills and often have jobs with real employers providing real pay. These jobs may be menial or tedious for some, but for this population bagging groceries, stuffing envelopes, gathering shopping carts, putting small plastic pieces together in a factory are rewarding and stimulating jobs to have.

Of course, like everything else, there is a financial cost associated with Personal Care Homes. Most seniors use their pensions, retirement or social security income to pay the cost for this service. The fees range greatly from Personal Care Home to Personal Care Home. In Georgia, for instance, a small PCH of 6 residents may charge anywhere from $1,300 per month to $2,000 per month. The price is sometimes determined by the location of the home, the size of the room (private or semi-private) and the services offered. Some PCH owners make special concessions to those who cannot pay the full price. Others use State programs like Medicaid funded programs that can supplement the cost if the Senior meets their eligibility requirements. The owner of the PCH will have to apply with the Medicaid program in order to be a Provider for this service. Usually each state will have a Department of Human Resources or something similar that can provide information on how to become a medicaid provider for residential services for the elder population.

Often, the individual with a developmental disability already has a Medicaid Waiver which grants them a certain amount toward residential services. It is the waiver that allows payment to the Personal Care Home provider. This population often have a Support Coordinator or a Case Manager who helps them to make life choices and apply for Medicaid Waivers and other programs suitable for their individual needs. They even help the individual choose which PCH they want to reside in. Again, the PCH owner has to apply with the State in order to become a Provider for this population and to receive payment for the services.

Of course, the state is the first place to contact when you are ready to explore opening a PCH. This work is not easy, it requires a 24 hour commitment and loving care for those that live there. It is constant cooking, cleaning, bathing, laundry and loving interaction. It’s also helping with doctor appointments, medication compliance and coordination of services.

The State will send out a booklet providing the guidelines and rules on Personal Care Homes. In Georgia, it is the Office of Regulatory Services who will send out all the information you need to get started. Use these guidelines to write your own home’s Policy and Procedures. Create the standard that you want in your home.

My advice is to write the Policy and Procedures before getting a home. This allows time to write without feeling pressured. If you get a house first, you will have to pay on a mortgage or rent while you are putting your Policies together. Also, start purchasing the furniture before you get a house. If you begin to accumulate what you need now, just store it until you are ready to move in. Many owners purchase their furniture from second-hand stores, garage sales or even from friends. Have church members, family members, coworkers and friends donate furniture to you. Be sure to tell them what you need or you’ll end up with lot of stuff you don’t need.

Some PCH owners purchase their homes for this business, while other do a lease-purchase which allows them to pay as they go. Others find success in renting a house as long as the owner is aware of what you will be using the house for and signing an affidavit that supports the agreement.

This information is just enough to getting the ideas flowing. Please respond to this blog, offer insight, corrections, updates and other information that one can use in starting a Personal Care Home. Your comments are most appreciated.

I will share more information as we go along.  Let me know what topics you are most interested in.

Thanks


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46 Responses to “Starting a Personal Care Home”

  1. goldjones Says:

    wow

  2. Cheryl Rushton Says:

    I am interested in any information available in starting a personal care home in La or Miss.

  3. Nicole McCall Says:

    I am very interested please email me back as soon as possible

  4. goldjones Says:

    How may I help you?

  5. danita Says:

    How do I get the information needed to start a personal care home.

  6. ableyne walsh Says:

    im interested in starting, i just need to know where to begin. this year is the year i want to get it up and running. is there any training programs i can attend, please respond back asap. thank you.

  7. paradise allaway Says:

    I’m interested in starting, i just need to know where to begin. I would like to get started now, please help. I want to get it up and running. is there an application that has to be filled out and any training programs i can attend, please respond back asap. thank you.

  8. goldjones Says:

    Greetings;

    A lot of questions were received about where to start. The first thing is to call your State Office of Human Resources or Regulatory Office. Request a Personal Care Home Policy and Procedure Pamphlet or website. Read it thoroughly to see if you can meet the basic requirements. Contact your Local zoning office to see where a Personal Care Home is allowed. Buy a zoning map from them or get the web address for the approved zones. These are your first two steps. Some cities having a Special Use permit that has to be applied for before approval. There may be a hearing with the neighborhood and the city council for final approval. Once you’ve gone through these processes, you can start looking for a house to rent, lease or buy. Your state may offer classes and workshops to new Personal Care Home owners. It is very helpful to attend even if you haven’t done the above steps yet.
    goldjones

  9. Oceola Says:

    Good info. I am very interested in starting my personal care home this year. How do i become a provider?. Please respond A.S.A.P.
    Thanks.

  10. ANTHONY CAMPFIELD Says:

    To whom it may concern: Hi, I’m interested in opening my own personal care home but don’t know where to begin. Your help would be greatly appreciated. Would you please provide me with the resources on how to get started?

  11. ANTHONY CAMPFIELD Says:

    Thanks for providing me with such great information.

  12. Cassandra Says:

    I want information about the conditional or special use permit.

  13. Allawishes Says:

    There is a company in Georgia that actual walk you thru the development of a personal care home.
    Basically, they transform my single family home into a Personal care home, they walk me thru the entire development. During the process I was able to continue working my regular job until the process was complete. They hand deliver the paperwork to the right places and everything. The did charge me a consultant fee, however everything was included in that fee. I only had to pay for the hand grib bars and railing in my home everything else was cover under their fee. The gave me resources on finding patients and everything.

    • Katgt Averette Says:

      I’m interested in starting an PCH in Georgia. Can you provide me with the name of the company that will help you get started. Appreciate your help.
      Kathy

    • megan Says:

      Hello how are you? i would like to know the name of the agency that help you set up your personal care home and help u fine client.

      Thanks
      Megan

  14. goldjones Says:

    Yes, Allawishes, you are correct. There are other options that include hiring a consultant to help with getting started. Warning, these services can be very costly and often take a lot of your start up money. If you have the financial resources to choose this option, then go for it. But I would use a company or individual that comes highly recommended and one who has done several in your local area to ensure that they are aware of the local zoning/ordinances and state laws governing this program. Please get at least 5 references and interview them about their experiences. Below are questions you should ask the consultant:
    1. How long have you been in this line of work?
    2. How many Personal Care Homes have you set up previously
    3. How long does the overall process take from beginning to end?
    4. What does your charges include?
    5. Please provide me with 5 references within the last 3 years.

    Here are questions for the references:
    1. How did the consultant help get your PCH started?
    2. How long did it take from beginning to end?
    3. Did the PCH get approved the first time or did something have to be re-submitted?
    4. Did the application have to be returned for any reason?
    5. Were you satisfied with the overall experience?
    6. Would you highly recommend this consultant/company?
    7. Is your PCH open and operating at this time?
    8. Did the consultant follow through with all promises or committments?

  15. goldjones Says:

    Cassandra,
    What specific information would you like about Conditional and Special Use Permits? Some cities/counties require that an application is put in for the above permits. This entails going to your zoning office, obtaining an application, submitting a fee and waiting for approval. It means that typically the property that you chose for the PCH location has not been zoned for Personal Care Home usage. The city or county will give you a permit under certain “conditions” or for certain “Special Use”. In some cities this process involve going in front of the local city Council to plea your case and show that your PCH will be beneficial to the community. Sometimes its required that you go to the Neighborhood planning committees to explain what your plans are. Sometimes this process can take up to three months. The key here is to call your local zoning board BEFORE looking for a PCH. It could possibly save you a lot of time. Also, some smaller cities/counties don’t require this or if they do the process can take only days compared to months in a larger city.

  16. tawanda burge Says:

    hi my name is tawanda i would like information on how to open a pch please send any info you have on how to started. and any class that need to be taking. thanks for all your help.

  17. Zura Alioglu Says:

    Dear Sirs,

    What is the phone number for Personal Home care certification for New York State? I am interested in starting up a rest home here in rural New York-near Albany. I have a home with two bedrooms downstairs, ample kitchen and bathrooms with handicapped access and near hospitals.

    Thanks.

    Victor C. Capelli

  18. Zoe Martin Says:

    Hi I am having problem locating a home in the stockbridge area of Georgia to open my PCH. The zoning office in this area is requiring a lot of paper work. Can you please help me with some locations in Georgia that do not make things so hard that I can get my business running right away?
    Thanks
    Zoe Martin

  19. Morgan Says:

    This question is for Allawishes, what is the name of the company in GA that can walk me through the development of a personal care home

  20. Desha Says:

    Hello I am trying to open up a PCH in Florida around the rural areas of port saint lucie area. I was needing some help with getting started and can i apply for some grants to help me along the process and how long does it normally take to get everything done give or take..hope to hear from you soon

  21. Cass Says:

    This blog is very informational, informal, and needed. THANKS!!!

  22. Dee Says:

    Hello. This is all new to me, but I am generating this interest out of necessity. I am having to provide care facilites for my Mother and my Father-In-Law. Any advice and direction will be very helpful. Have any of you above actually completed the process? I would ideally not work at the facility myself, but actually have astaff….my thoughs, though, is that a 6-patient facility would not adequately cover the necessary expenses. I am not worried about profit, as much as the need for a quality place for my parent(s). Any thoughts from others who do not themselves work at the location? Is this even a viable option for me, in your opiniont? THANKS for any comments and advice.

  23. Delorise Says:

    I have been trying to do this for sometime.The proces is not that simple.The state has one law the county has one law and by the time your done your six to seven months into this process

  24. yvonne Says:

    This question is also to Allawishes. What is the name of the company in Ga. that can also walk me through the development of a personial care home.

  25. Alexander Says:

    I would like information on anyone that can help in the consulting of starting a PCH in Georgia. Please email me at alexjuhan@hotmail.com. Thanks.
    -Alex

  26. yvonne Says:

    This question is for Allawishes, I would also like to know the name of the company in Ga. that can walk me through the developement of a personal care home.

  27. goldjones Says:

    In Georgia , you can go to the Georgia Department of Resources website or the Office of Regulatory Services Website and locate the section on Personal Care Homes. You can also request a booklet to be mailed to you outlining everything you need to do.

  28. renata Says:

    MY MOTHER AND I WOULD LOVE TO KNOW MORE ABOUT OPENING AN PERSONAL CARE HOME.. I AM CURRENTLY IN COLLEGE TAKING HOME HEALTH CARE ADM. SO I WOULD LOVE TO GET AS MUCH AS I NEED. WILLING TO LISTEN AND LEARN , THANKS BIRDIA & RENATA HALL ( MISSISSIPPI )

  29. geraldine Says:

    im interested in starting a phc of my own maybe we need more information besides the information you mention above. I also have a question in mind do i need to be a nurse or have knowledge in medical field to start a phc ? Do i need to be an administrator to start a phc? I hope you could help me with my question .

  30. geraldine Says:

    If you could email me the step by step procedure in starting a pch here in california .My email is gk.s_pride@yahoo.com

  31. goldjones Says:

    Geraldine,
    The above information is just to get you started in the right direction. Every city and state has varying rules and regulations. I don’t know the rules for every single State, just some of the overall guidelines. In Georgia, you do not need to be a RN, CNA or in the medical field at all. You need to have the desire , compassion and the ability to take care of other peoples needs and respect their rights. Once you complete your application you can identify yourself as the Admininstrator, Director or CEO. Remember it’s your business and it is A business. A lot of people don’t realize that but you will be a business owner. Your best bet is to order a booklet from your state government on Personal Care Homes. It could be the Department of Human Resources, Dept of Human Services, etc.

  32. goldjones Says:

    For consultation in Georgia go to http://www.goldenlifepch.com click on feedback and scroll all the way down to the last two questions.

  33. jackieg. Says:

    need information on where, and how to start my own personal care home.
    someone please respond. i am a tx. resident.

  34. vincent Says:

    hi.. i hope its not to late to ask some questions ,as i`m about to embark on starting my own PCH… first question is about writing policy and procedures…. is there a book that u could recommend that would be helpful to me in putting together my P&P??…second i do live in the state of Georgia and i`m very interested in learn more about how to participate in medicard funded programs. As the residends that i plan to take in are developmental disabilities…. last… once i become a provider for this population how do i go about connecting with case managers to recive this kind of patient….

    thank you so much
    vincent

  35. rose Says:

    i found this web by accident and believe me the answers from allawishes and goldjones were very helpfull. for months i have been writing the policy and disaster preparedness in order to submit my PCH application. this is not easy. i ccannot afford to pay a consultant. Do you know any resource i can use to show me a format sample of a PCH policy.
    also allawishes i would like to know the company you use that would help a lot. thanks

    • goldjones Says:

      thanks rose, I am the author of the blog and owner of a PCH. I’m trying to be as helpful as I can to new comers.

    • Wanda Says:

      Hi Rose,

      Did you find a sample PCH policy? If you could assist I would greatly appreciate it.

  36. ruthye d mcmillan Says:

    thanks that gave me help and a genral idea were to start

  37. Charmaine Foster Says:

    Where can I find a clear and concise guide for PCH floor plan.

    Thank you,

  38. kathy averette Says:

    I’m interested in starting a 3-6 bed personal care home in a home in Ga. Please provide info on getting started. thank you.

  39. Sheila Says:

    My home was just license for a PCH for a capacity of 3, now I am in the process of trying to find consumers. Where should I look (non-medical( Level I. I appreciate any advise.

    Thanks

  40. Eyon D Grant Says:

    All-
    I think i have a general idea where to start.
    Thanks

    • Wanda Says:

      Does anyone have a generic policy and procedure that they can provide or direct me to. Trying to start my paperwork for my PCH.

  41. megan Says:

    trying to start a personal care home but i need help setting it up

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